Our warranty is often copied, but our service is never truly matched. For proof, check out our #5 sunglasses store ranking and 250+ reviews on Trustpilot.com
Enjoy unlimited half-price replacements (for life!) for any pairs you damage or lose. Regardless of whether you stepped on 'em, fed them to your pet, or left them on the beach in Mexico, we've got you covered!
Plus get free replacements for anything we deem to be a manufacturing defect within 12 months of purchase.
Our hassle-free warranty is as easy as it gets:
- Step 1: Fill out our warranty form. Click here to fill out our warranty form. You'll get an automatic response with the option to attach a receipt, or photo of the glasses. Send them to us if you've got it, but if not we'll help you out regardless!
- Step 2: We'll send you a confirmation link. You'll get an email with a link to confirm replacement. We do this manually, so please give us 1-3 days to respond. :)
- Step 3: Recycle the old pair. We'll mail you a new pair with a prepaid return label for the old pair. Drop it in the box, slap the label on it, and send it back to us.
It's that easy.
The fine print:
Occasionally we discontinue models. If your style has been discontinued you may transfer your warranty to a new style of equal or lesser value.